Top UX Research Interview Questions Know Your Audience

 But among these, use research or design research is an imperative part of any product’s success. Insufficient and vague user research will lead to a bad user experience for your product. Which of course you don’t want for your product. It doesn’t mean that the latter stages are not vital for any product’s success. They are! But what good is a great design if the product is not made for the right audience?

You Must Ask Your Users

Before you start asking the UX research interview question make sure that you don’t try to pitch them anything. The User research process is about knowing your customer. All you have to do is get what is important from your customer. So don’t try to sell anything directly or indirectly.

·         Tell me about the last good/bad experience with this product?

·         What do you think about this product?

·         Why didn't you like that part?

·         So in that situation….(Let the user complete)

·         What do you think this feature would do?

·         When you said “___” Did you mean “___”?

·         What do you like about this feature?

·         What is a better way to do that?

·         What do you think about this product compared to the X product?

·         Do you trust this product?

·         In what way will this product help you?

Here you can see that we have started the questionnaire with a more open question so that we could expect a story from a user. And from this story, you could extract as much as information you need. Then you can ask some follow-up questions that start with “Why”, “When”, and “how”.

Conduct a Usability Test to Know Your User Flow

 

There are six aspects of the user testing process and you have to go through it thoroughly.

 

·         Build a Prototype

·         Create a Test Plan

·         Recruit Target Users

·         Appropriate location

·         Moderate the Test

·         Document the Test Result

if you are planning to understand the user behavior and its reaction to the prototype of your ride-sharing startup, you must lookout for the answers to questions;

 

·         Are your users able to plan their journeys simply?

·         How easy is the registration process?

·         Are they able to book a ride without any hassle?

·         How do they navigate to a specific subpage?

·         Is it easy for them to update their user profile?

·         How much time do they take for completing a payment process?

·         Are they able to rate the driver in a simple way?

Once you finish conducting the UX Research interview questions, document the test result, and start your next phase of design accordingly.

Conclusion

If you are a startup or an entrepreneur looking forward to having an amazon product in the market, you must consider this important aspect of your product development. Hence, make sure you hire a UI UX design agency or development company that goes through a strict user research process before embarking on the development process.

Ref URL: https://www.revivalpixel.com/blog/top-ux-research-interview-questions-know-your-audience